Screenshot not working on Samsung Galaxy S22/S22+/S22 Ultra is a common issue reported by thousands of users worldwide. Fortunately, this is not a big problem, and it can be resolved using simple troubleshooting steps.
If you are facing the same problem, try the following fixes to resolve the problem.
Tips to Fix Galaxy S22 Screenshot Not Working Issue
1. Check Whether the Feature is Locked or Not
If you have received your phone from your company or organization, the feature may be locked or restricted for various reasons. Check with the tech or IT department of your organization.
If the feature is restricted on purpose, you will possibly not have access to it even if you want.
2. Check the App Restrictions
If screenshot is not working for specific apps, you must check the app settings and restrictions. Certain apps will not allow you to take screenshots. Banking apps are known to prevent screenshots for obvious reasons.
If the app itself is restricting screenshots, there isn’t much you can do about it.
3. Perform a Quick Restart
Performing a quick restart can fix this issue of screenshot not working on Samsung Galaxy S22/S22+/S22 Ultra.
To quickly restart your phone, follow the steps below:
- Press and hold the Power and the Volume Down buttons together.
- The power menu with three options will appear on the screen.
- Tap on the Restart icon on the screen and wait for the phone to reboot.
Once the phone restarts, try to take a screenshot.
4. Try Taking a Screenshot in the Safe Mode
In Safe Mode, all third-party applications will be disabled. Only the default apps loaded by Samsung will continue to operate. If you can take a screenshot in Safe Mode, the problem is possibly caused by some third-party app.
Here is how you enter the Safe Mode on your Samsung Galaxy S22/S22+/S22 Ultra:
- Press and hold the Power button and the Volume Down button together until the power menu appears.
- Press and hold the Power icon until the Safe Mode prompt shows up.
- Tap on Safe Mode to confirm.
The phone will reboot in Safe Mode. The process takes around 30 seconds. Once the phone enters Safe Mode, you will notice Safe Mode appearing on the lower left corner of the Home Screen or the Lock Screen.
Now take a screenshot. If it works, there is at least one poorly coded application causing the problem. You must identify the app and remove it.
If you can’t identify the app, uninstall one app at a time and try to take a screenshot. Once you identify the app and remove it, reinstall the remaining apps.
5. Clear Up Storage Space
If there is insufficient storage space, the phone cannot take a screenshot and save it. Thus, it is wise to check the available storage space and clean up some unnecessary files and apps. Now, try to take a screenshot. It should work now.
6. Close Chrome Incognito
If you are trying to take a screenshot of a webpage opened in Google Chrome’s incognito mode, the feature will not work. Close the incognito window and open the webpage in normal mode. Now take a screenshot. It must work properly.
7. Use the Right Key Combinations
It may sound stupid, but if you are not using the right key combinations for taking a screenshot, the feature will not work. To take a screenshot quickly press the Volume Down button and the Power button together and release them. This will instantly take a screenshot.
If you want an alternate method, you can use the swipe gesture. To use the swipe gesture, use your palm’s edge and swipe it across the screen from left to right or right to left. This gesture will also take a screenshot instantly.
If you don’t want that, you can use the ‘Ok Google, take a screenshot’ command to take a screenshot. You can also use the ‘Hey Bixby, take a screenshot’ voice command if you are using Samsung’s Bixby voice assistant.
However, remember that using voice commands to take a screenshot is usually slower than using key combinations or swipe gestures.