How to Fix Camera Issue on iPhone 12/13

Is the camera not working on your iPhone 12 and iPhone 13? Don’t worry! There are a few simple things that you can do to fix the camera issue.

In this article, we’ll take a look at some simple solutions you can use to fix camera not working issue on your iPhone 12 or iPhone 13 series. Let’s take a look at the solutions one by one.

Tips to fix camera not working issues on iPhone 12 and iPhone 13

Here are a few things that you can do to resolve camera issue on your iPhone 12/iPhone 13. Give the tips mentioned below a try.

1. Force restart your phone

This is the most basic thing you can do and it often resolves the issue. To force restart your iPhone 12/iPhone 13, follow the steps:

  • Press and release the Volume Up button.
  • Press and release the Volume Down button.
  • Press and hold the Side/Power button and wait for the Apple logo to appear. Release the button and wait for the phone to reboot.

Did this resolve the issue? If not, move on to the next solution.

2. Reset all settings

Maybe, something you did, messed up the setting for your iPhone camera. You can revert back to original settings and this may help to resolve the issue. Follow the path to reset all settings:

  • Go to Settings
  • Tap on General
  • Tap on Reset
  • Tap on Reset All Settings
  • Tap on Reset All Settings to confirm the reset

Now retry the camera. If it doesn’t work, move on to the next method.

3. Check if there is anything blocking the camera

Check if there is a film or a case that is blocking the camera. If so, remove it. Once you do that, here are the things that you need to do as follow-up steps:

  • Try flashlight via the Control Center. To access the control center, swipe down from the upper righthand corner of your phone’s screen.
  • Tap the flash icon to check whether it is working as a flashlight or not. If yes, you can then test the camera flash. If it doesn’t work, move on to method 4. If tapping on the flash icon is not making the LED work as a flashlight, you need to contact Apple support.

4. Fiddle with VoiceOver and AssistiveTouch settings

Though this may look a bit weird, fiddling around with these settings often resolves the issue. Here is what you need to do:

  • Go to: Settings >> Accessibility >> VoiceOver >> Toggle it On.
  • Press the OK button. Then double-tap the OK button again.
  • Tap the VoiceOver toggle button to turn it on. Then double-tap the toggle button to turn off VoiceOver.
  • Go back to the Accessibility menu page and now tap on Touch.
  • Turn on the AssistiveTouch option. The AssistiveTouch button will show up on the screen.
  • Go back to the home screen. Go to Settings >> General >> Shutdown (scroll down to the bottom to get the Shutdown option).
  • On the Shutdown screen where you need to slide the button to shut down your device, tap on the AssistiveTouch button to show the AssistiveTouch menu.
  • On the AssistiveTouch menu, tap and hold the home button until the ‘Enter Passcode’ screen shows up. Cancel to keep the Face ID disabled or enter the passcode to enable Face ID.
  • Go back to the camera app and try the flash. It should work now.

Turns out that the settings of VoiceOver and AssistiveTouch have something to do with the flash function of the camera. What really causes the conflict is not known.

5. Update iOS and update all apps

Check whether there is any update available for iOS or not. Also, don’t forget to update all the apps installed on your iPhone. To update iOS, follow the steps below:

  • Go to Settings
  • Tap on General
  • Tap on Software Update (wait for notification)
  • Tap Download and Install (if an update is available)

To update apps, follow these steps.

  • Open App Store
  • Tap on Updates tab (and wait until all available updates are shown)
  • Next Update All to begin the update process

If any outdated app was causing a conflict that led to the camera issue, the updates should fix it.

6. Factory reset your iPhone

This is the last thing you should try. If it fails to resolve the issue, ask Apple Support to help. Here is the path you need to follow:

  • Go to Setting
  • Tap on General
  • Tap on Reset
  • Tap on Erase All Content and Setting. Go forward and confirm the action.

Your phone will automatically reset to the factory configuration. Ensure that you take all backups as necessary because factory reset will wipe off everything.


Did any of these solutions here help to resolve your camera issue? If nothing works, go to Apple Store for further assistance.