Common Vivo V7 and Vivo V9 Problems and Solutions

Vivo V7 and Vivo V9 are wonderful smartphones for several reasons. Their popularity, especially in the Indian market is well known and users like them for different things. They are generally well-designed smartphones that look and feel nice in the hand. Their individual specs make them desirable too: while the V7 is powered by a 1.8 GHz octa-core processor with Qualcomm snapdragon 450 chipset, V9 is powered by 1.8 GHz octa-core Qualcomm Snapdragon 626 processor, and both have 4 GB RAM. There are other impressive things like the battery capacity of both phones – so many reasons to buy them.

Like other Android devices in the market, the Vivo 7 and V9 are not without blemishes. There are certain issues users of both devices have complained about and need solutions for. In this post, we are going to discuss some of these common problems as well as how they can be fixed.

1. Wi-Fi Issues

Wi-Fi issue is a common connectivity problem that Android users face. This can be very frustrating when you need Wi-Fi connection for important tasks and your phone is failing to connect or having very low Wi-Fi range.

There are a number of things you can do to correct Wi-Fi connectivity issues. You can start by shutting down your phone and powering it on again to see if it helps. Make sure your phone is not in power saving mode. Next, turn the router off and turn it back on: also check its setting and ensure there is no barrier in front of it. You can go to Wi-Fi setting, forget the network you are connected to and reconnect it after a while.

2. Slow Charging

The Vivo V7/9 are supposed to charge pretty fast when you are using the appropriate chargers. When you notice that there is a significant drop in the speed of charging, you need to find a solution fast before other performance related problems creep in.

The first thing is to ascertain that your charger and the cable being used are still okay. When you establish that the problem is from the phone, boot it into safe mode and try charging. If the charging speed returns to normal then there are probably some rogue apps causing the problem and you need to get rid of them. Start by uninstalling the last few third-party apps you introduced to your phone.

3. Battery Drain Problem

The Vivo V7/V9 both have good batteries: 3225 mAh and 3000 mAh respectively. This means you shouldn’t be having issues with the battery life. F suddenly you start noticing battery drain issues, something is wrong.

This problem is normally caused by third-battery apps. The first thing you may want to do is to remove such apps that claim to be phone cleaner or battery saver. Turn off location services and other demanding apps when you don’t need them. If things doesn’t improve after all these, do a factory reset as last resort.

4. Phone Running Too Slow

With the processors they come with and the impressive 4 GB RAM, there is no reason why your devices should be running too slow. It happens to some people, nonetheless.

When you notice this performance problem, it is an indication that some background apps may be overburdening your processor and occupying RAM space without your knowledge. The first thing you can do is to remove any third-party launcher you installed in your device. Next, do a hard reboot. If it doesn’t work, you can factory reset your device as a last resort: it helps most of the time.

5. Random Reboots

Random reboots are indications of serious problems and you need to take care of the problem as soon as possible.

In most cases of random reboots and other unexpected power problems, the phone may have been infected with a virus/malware. A good antivirus program could have prevented this. At the moment, one of the surest solutions s to Factory reset your phone and set it up again. Make sure you install a reliable antivirus program afterwards.

6. Touchscreen Problem/Unresponsive Screen

Touchscreen problems are often tough to deal with. When the screen becomes totally unresponsive, it can be a very difficult situation as there are no soft ways to approach the issue again.

The first thing you can do when your touchscreen has issues is to clean your hand and the screen to make sure that dust, water or oil is not behind the problem. If the screen is unresponsive, you need to shut the phone down the hard way by holding down the power key till it is off. Turn the phone back on after a while to see if there is any improvement. If the problem persist, perform factory reset as the last resort.

7. Overheating Problem

When the temperature of your phone go up too high, several other things can go wrong. When your phone overheats, one of the first things you should do is to shut it down. Remove the battery too if that is possible.

If the overheating problem is persistent, it could be that there are some rogue apps in the background causing the problem. Uninstall some highly-demanding third-party apps. There are some precautionary measures you can take to manage heating problems: do not use your phone while charging it; do not play games for too long at a time; do not turn on mobile data, GPS or Wi-Fi when they are not needed.

8. Camera Issue

There has by some complaints about bad quality of images taken with Vivo cameras. While this is not the case with many users, there are several others that have issues with their cameras. There is not so much you can do about the camera but whenever there is software upgrade, it can be helpful. Meanwhile, you should try taking pictures where there is adequate amount of light. You can also try custom camera apps.

9. Headphone Jack Not Working

This is another issue that is widespread among smartphone users. If your headphone jack is not working, you need to make sure that the problem is not with the headphone. You can twitch your audio settings to see if it helps. It may be necessary to try some top quality headphones to see if they will work well in your device.

10. Apps Not Responding/Apps Keep Crashing

When your apps are not responding or keeps crashing, there is definitely a problem you need to solve. This can be very frustrating when you need to do something really important with the app.

To first steps you need to take when this is happening is to Go to Settings, Apps and Click on the apps having the issues. Clear cache for the apps and clear their data too. This normally resolves the problem. If it doesn’t help, uninstall the app and install it again. You can also update the app from Google Play Store if it is not the latest version.

11. SD Card Not Working

There have been reported cases of SD cards not working in Vivo Phones. While this is not very common, it can be heartbreaking when you really need to expand your internal memory for important files.

There are few things you can attempt to fix the problem. Firstly, make sure the SD card is sound. Try accessing it through a computer by using card readers. If it doesn’t work then it is faulty. You can format the card and retry. You can also try a new SD card but when you are certain the problem is from the device, have a licensed technician look at the phone for possible repairs.

12. Poor Cell Phone Signal/Call Drop Issue

Cell network signal challenge is one of the worst problems you can encounter while using a cell phone. If the signal is too weak, call drop issues occurs and you may not be able to stay connected which is the primary goal of a cellphone.

There are few things you can do to correct the problem. Start by taking turning on airplane mode for about 30 second and turn it off to see if it helps. You can also take your sim card off and put it back on to see if it helps. You can also tweak network setting in your device to see if signal will improve.