Camera not working on your Samsung Galaxy Z Fold 4/Flip 4? You are not alone. Several users are reporting the same problem.
Do not panic! There are a few simple troubleshooting options that you can perform to fix camera not working issue on Samsung Galaxy Z Fold 4/Flip 4.
Keep reading to learn what you can do.
Tips to Fix Galaxy Z Fold 4/Flip 4 Camera Issue
1. Perform a Reboot
Some OS glitches on your phone can cause the problem. Such glitches are common for all phones, and they vanish with a simple reboot.
Restart your phone to see if the problem is fixed. Just tap and hold the power key and then tap on the restart icon that appears on the screen.
2. Check for Updates
Software bugs can be notorious, and they can cause unexpected problems. Updating your phone’s software can fix the camera not working issue. Go to Settings » Software Update » Download and Install.
Remember that this will work only if software updates are available.
3. Clear App Cache
If the cache files of your phone’s camera app become corrupted, your phone’s camera will not work properly. You can fix the issue by clearing the app cache files. To clear the cache, follow these steps: Settings » Apps » Camera App (if you cannot see the app listed, tap on the three-dot icon you see to reveal the system apps) » Storage » Clear Cache.
Once you clear the camera app cache, restart the app to see if it works properly.
4. Boot into Safe Mode to Check Compatibility Issues
Sometimes, third-party apps can cause conflict with your phone’s camera and prevent it from working properly. But before you remove the apps, you must know for sure that the camera works perfectly well without them.
To test that, you must boot into Safe Mode and check whether the camera works or not. In the Safe Mode, all other apps except the system apps will be disabled. If your camera works fine in Safe Mode, you will know that the culprit is some third-party app.
To boot into the Safe Mode, use these steps:
- Press and hold the power key.
- When the Power Off icon appears, tap and hold.
- When the Safe Mode icon appears, tap on it.
Your phone will reboot into Safe Mode. Now check the camera.
5. Reset the Camera App
One way to fix the problem is to reset your camera app to its factory default. You don’t need to reset the entire phone.
To reset the camera app to its factory default settings, follow the steps below:
- Open the camera app.
- Tap on the cog or gear icon (it will give you access to the settings).
- Tap on the Reset Settings.
- Finally, tap on Reset.
When you tap the Reset button, the app will also for a confirmation. Tap on Yes and proceed. Once the camera app resets, check whether it works as intended or not.
6. Launch Camera App from Cover Screen
Try this solution specifically when you don’t see the Dual Screen button while taking a selfie.
This button is located on the top right corner of the folding or main screen. It allows users to see a selfie preview on the cover screen.
The idea is to allow users to click a selfie with a more powerful rear camera while they adjust the position by previewing the cover screen.
If you are facing this problem, instead of launching your camera from the folding screen, launch it from the cover screen. This fixes the problem, and the Dual Screen button appears.
7. Ensure That Another App Isn’t Using the Camera
Certain apps use the camera app for proper functioning. However, it is very unlikely that the app will use the camera when it runs in the background. But that doesn’t rule out the possibility of some freak app doing exactly that.
If another app is using the camera in the background, your camera app will not work when you try to use it.
The solution is to close all background apps through the ‘Recent Apps’ menu and then try to access your camera app.
8. Solutions to Fix Autofocus Problem
If the camera of your Samsung Galaxy Z Fold 4/Flip 4 is functional but there is a problem with the autofocus, you can apply a couple of fixes:
- Clean your camera lens: Dirt and grime on your camera’s lens can interfere with the autofocus feature of your phone. Take a clean lint-free cloth and wipe the lens properly.
- Check for scratches: Tiny scratches on your camera’s lens will not interfere with the autofocus capabilities of the phone. However, if you notice a large scratch, there is nothing you can do about it. You will need a replacement for the camera glass lens. Don’t try it at home. Make sure that you take your phone to an authorized service center and ask them to complete the task.
9. Try a Complete Factory Reset
It is needless to say that a complete factory reset of your phone is always the last option. Once you do that, you will lose all the data on your phone. However, this step often fixes most of the issues your phone runs into, including the camera not working issue.
Remember, that when you perform a factory reset, trying to restore the data from a backup (you may take a backup before the reset) may bring the problem back. Thus, it is best not to restore any backup.
Here are the steps for a factory reset:
- Turn off your phone.
- Press and hold the Volume Up key and then press and hold the Side key.
- The Android logo will appear. This is where you release all keys.
- The phone will show ‘Installing System Update’ for 30-60 seconds. Wait.
- After that, the phone will show Android recovery menu options.
- Use the Volume Down key to navigate to Wipe Data/Factory Reset.
- Use the Power key for selecting the option.
- Use the Volume Down to navigate to Factory data reset.
- Use the Power key to select the option.
Wait until the process completes. When the phone starts, check the camera app.