The Wi-Fi connectivity issue on Samsung Galaxy M13, Galaxy M23, & Galaxy M33 devices is not new problem. So, if you have any of these three devices, and you are experiencing the same problem, you are not alone. Also, don’t panic. There are some easy fixes that you can apply.
Keep reading to find out the possible solutions you can use to get rid of the problem.
Tips to Fix Galaxy M13/M23/M33 Wi-Fi Issue
1. Disable Airplane Mode
If the Airplane Mode is turned on, it will prevent your phone from connecting to your Wi-Fi network. Pull down the notification and control center from the top of the screen and find the Airplane icon. If it is blue, it is on. Tap on it to turn it off and then try connecting to your Wi-Fi network.
2. Forget Wi-Fi Network & Reconnect
- Go to Settings » Wi-Fi.
- Tap on the Cog icon next to your Wi-Fi network.
- At the bottom of the next screen, tap on Forget.
Now, turn Off your Wi-Fi and then turn it back ON through your phone settings. Let the phone find your Wi-Fi network and then tap on it to enter your Wi-Fi password.
If you can connect now, the problem is fixed. If you fail to connect, move to the next solution.
3. Reset Network Settings
If your phone’s network settings have become corrupted for some reason, Wi-Fi will not connect. You can then try to reset your phone’s network settings. Here is how you do it:
- Go to Settings » General Management.
- On the next screen scroll down to find Reset. Tap on it.
- On the next screen tap on Reset Network Settings.
- Finally, tap on Reset Settings, and then on Reset.
In most cases, this simple network reset usually fixes all the Wi-Fi-related issues. However, if the problem is still not fixed, try the next option.
4. Try A Different Network
If you have an alternative network available (maybe your neighbor’s network), try connecting from that. If your phone’s Wi-Fi works on that network, there is possibly something wrong with your Wi-Fi network.
Check the router and the modem connections. If everything is fine there, try restarting the router. If it still doesn’t work, try a different router. If it doesn’t work even after that, contact your ISP.
But if the phone has a Wi-Fi connectivity issue on a different network, there is something wrong with your phone. In that case, try a factory reset. Here is how you do that:
- Go to Settings » General Management.
- On the next screen scroll down to find Reset. Tap on it.
- On the next screen, tap on Factory data reset and then follow the on-screen prompts.
Remember, a factory reset will wipe out your phone’s data and revert it to factory default settings. Thus, use this method as your last resort.